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Cookies Policy
This Cookies Policy explains how Winspirit Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions.
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What cookies are
Cookies are small text files that a website may place on your computer, tablet, mobile phone or another internet-enabled device. They help a website remember information about your visit and can make future visits more convenient. Cookies may allow a website to recognise your browser, maintain a secure session, remember selected settings and understand how visitors use different pages.
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We may also use similar technologies, including pixels, tags, web beacons, local storage and software development tools. These technologies can perform functions similar to cookies. In this policy, we use the term cookies to refer to cookies and similar technologies unless a separate distinction is needed.
Some cookies are placed directly by Winspirit Casino. Other cookies may be placed by service providers that support website operation, security, analytics, customer communications or advertising activities. The technologies used may change over time as the website, services and legal requirements develop.
Why cookies matter
Cookies can help us provide a consistent and functional experience. For example, they may help a page load correctly, keep you signed in during a session, remember your language or display preferences, support fraud prevention, or help us identify technical problems. Cookies may also provide information that helps us improve the website and make content easier to use.
Types of cookies we may use
The cookies used on a website can generally be grouped into the following categories. The exact cookies and technologies available to you may depend on the pages you visit, the device you use, your browser settings, and the choices you make through a cookie preference tool.
Strictly necessary cookies
These cookies are needed for core website functions. They may support account access, security controls, session management, navigation, fraud detection, load balancing and other features required to provide a requested service. Because these cookies are important for the operation and security of the website, they may not be available for opt-out through every preference setting. Disabling them through your browser may prevent some parts of the website from working correctly.
Functional or preference cookies
These cookies help remember choices you make, such as display, language or other preference settings. They can make the website more convenient by reducing the need to repeat the same selections. If you do not allow these cookies, some preferences may not be remembered and certain features may operate in a more basic way.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website, including which pages are viewed, how visitors move through the site and whether users encounter errors. We may use this information in aggregated or otherwise controlled form to assess performance, improve content, test functionality and identify areas that need attention. Analytics information is not intended to identify you directly unless permitted by applicable law and the relevant service arrangement.
Advertising and marketing cookies
Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content or present information that is more relevant to your interests. These cookies may involve third-party platforms. You can manage some marketing preferences through the cookie controls on the website or through settings provided by your browser and relevant third parties.
How cookies are used on the website
Winspirit Casino may use cookies for several business and technical purposes. Their use may vary depending on whether you are browsing public pages, accessing an account, using interactive features or contacting support through an available website channel.
- To provide and maintain essential website functions.
- To support account security, authentication and session controls.
- To help prevent suspected fraud, abuse, automated activity and other security risks.
- To remember choices and settings that improve the way the website is displayed.
- To monitor website stability, performance and availability.
- To understand general usage trends and improve navigation, content and functionality.
- To measure the effectiveness of communications or promotional activity where applicable.
- To comply with legal, regulatory, security and record-keeping obligations where relevant.
Information collected through cookies may be combined with other information held by us where this is permitted and reasonably necessary for the relevant purpose. We aim to use information proportionately and in accordance with our Privacy Policy. Cookie information should not be treated as a guarantee that a particular feature, promotion or service will always be available.
Some third-party providers may process information on our behalf or provide their own services through the website. Those providers may use cookies or similar technologies under their own policies. We encourage you to review the privacy and cookie information made available by any third-party service before using that service.
Your cookie choices and controls
When available, the website may provide a cookie banner, preference centre or similar control that allows you to accept or reject optional categories of cookies. Your selections may be stored in a cookie or another local setting so that the website can remember your choice. If you clear your browser data, use a different browser or change devices, you may be asked to make your selection again.
Browser controls
Most browsers allow you to view, delete, block or restrict cookies through their privacy or security settings. You can usually find instructions in your browser's help menu. You may also be able to configure your browser to alert you when a website attempts to place a cookie on your device.
Browser controls can affect all websites you visit, not just Winspirit Casino. Blocking every cookie may cause account functions, security measures, preferences or other parts of the website to operate incorrectly. For this reason, you may prefer to block optional cookies while allowing strictly necessary cookies.
Mobile and device settings
Mobile devices and applications may offer additional settings for advertising identifiers, tracking technologies or local storage. The available controls depend on your device, operating system and application settings. Changing these settings may reduce personalised content but may not stop all website technologies from operating.
Your cookie choices do not necessarily remove information that was collected before you changed your settings. Where applicable, information already collected may continue to be handled in accordance with our Privacy Policy, legal requirements and legitimate operational needs.
Privacy, updates and questions
Cookies may collect information such as an internet protocol address, browser type, device information, approximate location derived from technical data, pages visited, visit times, referral information and interaction details. Depending on the technology and the way it is used, this information may be considered personal information under applicable privacy law. We handle personal information in accordance with our Privacy Policy and applicable Australian requirements.
We take reasonable steps to use suitable safeguards for information collected through the website. However, no online service, device, browser or transmission method can be guaranteed to be completely secure. You should use a current browser, keep your device and software updated, and avoid sharing account credentials or sensitive information with other people.
We may update this Cookies Policy when our website, technologies, services, business practices or legal obligations change. The updated version will be made available on this page, together with a revised effective date where appropriate. Continued use of the website after an update may indicate that you have read the revised policy, subject to any consent requirements that apply.
If you have a question about cookies, privacy or the way information is handled on the website, please use the available contact or support options provided by Winspirit Casino. Do not include passwords, payment details or other unnecessary sensitive information in a general enquiry. For information about account conditions, eligibility, safer gambling tools or website use, please also review the relevant policies and terms.
